An On-Call Policy is crucial for our organization as it outlines the expectations and responsibilities when employees are required to be available outside regular working hours. These policies ensure swift response to urgent situations, maintaining operational efficiency and customer satisfaction. They promote fairness among employees by setting clear guidelines for compensation and availability, reducing potential conflicts. On-call policies also support work-life balance by defining boundaries for employees’ personal time. Moreover, they help our organization comply with labor laws and regulations, minimizing legal risks. Overall, an on-call policy creates a structured framework for effective on-call work, benefiting both employees and the organization by ensuring fairness, efficiency, and legal compliance.